For on-call providers, the inbox is where urgent decisions start. The On Call mobile app now gives providers direct control over message read status, so your inbox reflects exactly where things stand, no matter how fast a shift moves.

How this helps you:

• Mark a message unread after opening it so nothing slips through during a busy shift
• Read/unread and starring are now separate signals, use each one for what it's actually meant for
• Move through your inbox faster knowing unread status updates the moment you open a message
• No setup required; available on iOS and Android after updating to the latest app version