Voice Navigation, now available for  Phreesia VoiceAI,  lets patients describe their needs naturally—no more rigid menu options. 

The platform offers:

• Natural conversations: Let callers speak in their own words — AI understands intent and routes them instantly.
• Multi-Language Support: Detects and switches languages automatically for seamless, inclusive interactions.
• Actionable Insights: Track call types, outcomes, and drop-off rates

This modern, flexible system replaces the traditional call tree with a faster, more personalized experience for both patients and staff.